Welcome to Dongguan Tongchuang Elec. Tech. Co., Ltd.
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Dongguan Tongchuang Elec. Tech. Co., Ltd.

A professional one-stop customized service provider for heat sink

Tongchuang Electronic Technology Co., Ltd

A professional one-stop customized service provider for heat sink

FAQ
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FAQ

source:Dongguan Tongchuang Elec. Tech. Co., Ltd.      time:2023-09-20 15:27:38

Q1: Do you make customized products based on our design drawings?

A1: Yes, send us the drawing and surface treatment requirements, our engineer will evaluate your drawing and give you a quotation.


Q2: What is the MOQ?

A2: MOQ will be set according to your product and drawing requirements, but generally we will not set MOQ.


Q3: Will my drawing be safe after you get it?

A3: Yes, we will not release your design to third party unless with your permission. And we can sign the NDA before you send the drawing.


Q4: Whether some samples can be provided?

A4: We can provide sample production, and the mass production will be carried out after the sample is confirmed to you.


Q5: Is there a tooling cost?

A5: We will charge the tooling cost, but the tooling cost can be refunded when mass production.


Q6: How to deal with the parts received when they are found to be in poor quality?

(Q: How you solve the problem of quality?) A6: Please rest assured that all our products are QC inspected and accepted with inspection report before delivery and generally there will no non-conformance; in case of non- conformance, please contact us immediately, take some pictures, we will check on the problems and have them reworked or repaired at the first time , the resulting transportation costs borne by our company.



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